Data Subjects have the right at any time to exercise their right of access, rectification, cancellation and opposition (“ARCO Rights”), in relation to the personal data they provide to Sinda.
ARCO Rights consist of the right of the Holders at any time to request the rectification or correction of the personal data provided when these are inaccurate or incomplete; access to the personal data that Sinda has in the databases; the cancellation or deletion of the personal data that Sinda has collected by virtue of the commercial relationship.
To exercise ARCO Rights, Data Subjects must send their request in writing and in free format to the following email address: contacto@sinda.mx, which must be addressed to Ireri Rico so that Data Subjects can indicate the right they wish to exercise, as well as the reason that motivates said exercise, providing the following information:
1. Full name.
2. Documents that prove the identity or, where applicable, legal representation of the Holder.
3. Home address.
4. Request and motivation regarding the data for which you wish to exercise ARCO Rights.
The responsible party will communicate to the Holder, within a maximum period of 20 (twenty) days, counted from the date on which the request with the complete information was received, exercising any of the ARCO Rights, the response, as well as the decision adopted, so that, if it is appropriate, Sinda will make the request effective within 15 (fifteen) days following the date on which the response is communicated to the corresponding Client.
In the case of requests for access to personal data, Sinda will proceed to deliver to the Data Subjects the information that it has in the databases.
Should the Client wish to cancel their personal data, this request will result in a blocking period, after which the requested data will be deleted. Sinda may retain the data solely for purposes related to its legal responsibilities arising from the processing. The blocking period will be equivalent to the statute of limitations for actions arising from the legal relationship that forms the basis of the processing, in accordance with the applicable law for each specific matter.